Privacy Policy...

SCS has developed this privacy policy to ensure the privacy of customer information. We are committed to safeguarding the privacy of your data whilst providing a personalised and valuable service.
This privacy policy applies to all personal data as defined in the Data Protection Act 1998.

We collect personal information from you in order that our services can be offered as effectively as is possible.

Information we collect is:

1. Your name.
2. Company name.
3. Company address.
4. Company telephone number.
5. Company email address.
6. Details of conversations/correspondence.

We may retain copies of any letters or emails and may record written details of any telephone conversation. We record and store audio recordings of all telephone communications.

Use of information

We use data held about you for the following purposes:

1. Provision of service.
2. Billing purposes.
3. Processing your orders.
4. Supplying goods to you.
5. Responding to queries from you.
6. Sending you information about products and services.
7. Market research purposes.
8. Telemarketing & direct marketing.

Email & Telemarketing Policy

We may contact you via email or telephone if we have received verbal or written agreement but have a strict ‘opt out’ policy. We use the following principle:

1. Permission must be respected and honoured.
2. If unsubscribe is requested the details will be removed.

There are three ways to unsubscribe to any direct marketing campaign:

1. Verbally request to be taken off the mailing list.
2. Follow the unsubscribe instructions in the email.
3. In writing or by phone using the company details contained within the message.

Cookies

SCS does not store information in relation to cookies.

Disclosure

We will release information to a third party if we are required to disclose information by:

1. The police.
2. Any regulatory or government authority.
3. A court of law.

Unless prohibited by law, we will inform you of any such order or request for disclosure as soon as possible after being requested.

SCS will not disclose to third parties, private email, conversations or other communications that are transmitted using SCS services except as required to ensure proper operation of services.

Your Consent

By submitting your information verbally or via email or letter, you consent to the use of that information as set out in this policy. Any changes to this policy will be updated on this page as soon as the change is to be active.