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Testimonials
       
 
  What Our Customers Say...
   
 

'Our company has used SCS across 3 sites since 2003. During this time we have significantly reduced our telecoms expenditure and receive one easy to understand bill.

SCS recently replaced our telephone system, identified our needs and quickly matched us with the perfect system. I would like to thank SCS and in particular Megan and her team for the outstanding level of service that we receive.'

Chris Hockey, Director, Cars of Chichester.

'My experience with SCS has been an extremely pleasant one, the staff are always polite, and professional and it's quite refreshing to know that there are still companies operating with these values. I would not hesitate to recommend SCS to anyone looking for a telecommunications Company.'

Jez Colville, FD ,South Coast Nursing Homes Ltd

'Hi Tony

I would like to take this opportunity on behalf of Portsmouth Mind to thank you and your colleagues at SCS for the excellent service you have provided, with the change over of our line rental and the installation of the additional phone line.

As you are aware from our meeting, we feel good customer service is paramount when dealing with providers as this is often a frustration that adds to problems and is often not necessary.

I am happy to say, we have received excellent customer service from not only the office staff at SCS but also from the engineer who came along to install the additional phone line and therefore would be happy to recommend you to other services/organisations.

I would also like to reiterate the above to Keane who dealt with our new mobile phone contract. He kept me up to date every step of the way and made sure I had a detailed breakdown of options to take to the Executive Committee.

I look forward to speaking to you again in the near future to discuss the installation/transfer to the new building.

All the best, Trudy, Portsmouth Mind


‘Hi Dean, Just to let you know it’s all working. I’m impressed!!
And thank you SCS I never need to speak to BT again!! I cannot believe how easy it was. Thank you.

Julie, Director, Mortgages by the sea

‘SCS have been looking after the telephone system and providing call services for Elite Helicopters since we moved to Goodwood Aerodrome right back in 2001. In all this time we have been provided with what I can only describe as a 1st class and professional service that also comes with what I consider to be a very important factor, a personal and friendly approach.

If we encounter a problem, no matter how big or small, SCS have always responded in a fast and efficient manor, we have an engineer who is familiar with our system and internal wiring layout, we ask for him by name and we get him, he has never failed us yet.

We now have what I consider to be an excellent Music on Hold service that was very reasonably priced compared to others I had been offered. And even though I took a long time to finalise approval for the script for the voice over I was not pressured and everyone concerned was patient with me.

I get between 3 to 4 calls at least a month from other service providers trying to convince me that they can provide cheaper calls, give me a new phone system ‘Free of Charge !!!’ provide a better service etc. etc. etc. I simply tell them this: ‘Thank you very much but. I am very happy with my current supplier, I have no idea if I have a contract in place with them or how long it has to run, they provide the service I want, have never let me down and I am therefore not interested in even considering a change.

Keep up the good work Tony, Spike, Megan and all the others at SCS.

Glenn Curtis, Director, Elite Helicopters, Goodwood, Chichester




 

     
   

We switched to SCS in 2000 when we replaced our telephone system, however what we have been most impressed with is the level of service which we have become accustomed to since changing. Being in the Leisure industry we know the importance of good customer service and we are glad we have found a telecommunications company with the same commitment.'

Gareth Hutchinson, Operations Manager, Drusillas Zoo Park

'We have used SCS Telecoms for over 12 years and have never received anything less than a  first class service . They installed our Avaya Phone System and on the rare occasion that we have had a problem they have resolved it quickly and efficiently. I would have no hesitation in recommending SCS'.

John Twine, Director, Sovereign Rotating Machines 

‘When we were first contacted by SCS we had a number of different telephone suppliers. We quickly realised there was money to be saved, together with increased efficiency in our accounts office. As Colas has grown, SCS has 'easily' accommodated our growth, with thanks to Megan for excellently managing our needs in the ever-changing telecommunications industry.'

Tony Delaney, Associate Director, Colas


‘Managing our group's telecommunications services had previously been a time consuming and frustrating experience involving endless phone calls and being passed from department to department. Since working with SCS we deal with a single point of contact that manages our services in a highly efficient manner and easily accommodates our growth through their flexibility. We look forward to a lasting partnership with SCS for the future.'

James Green IT Manager, The History Press

‘Since 2005 SCS have supplied us with our line rental and call charges, mobiles, and broadband services. We have received an absolute first class service during this time, and find the staff to be well informed, professional and courteous.
I’ve also recommended the services of SCS to many of the businesses I work with.’

Ben Lloyd, Managing Director, Courier Express Limited

 

 

 

 

 
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