SCS | Testimonials

What Our Customers Say...

'Our company has used SCS across 3 sites since 2003. During this time we have significantly reduced our telecoms expenditure and receive one easy to understand bill.

SCS recently replaced our telephone system, identified our needs and quickly matched us with the perfect system. I would like to thank SCS and in particular Megan and her team for the outstanding level of service that we receive.'

Chris Hockey, Director, Cars of Chichester.

'Hi Tony

I would like to take this opportunity on behalf of Portsmouth Mind to thank you and your colleagues at SCS for the excellent service you have provided, with the change over of our line rental and the installation of the additional phone line.

As you are aware from our meeting, we feel good customer service is paramount when dealing with providers as this is often a frustration that adds to problems and is often not necessary.

I am happy to say, we have received excellent customer service from not only the office staff at SCS but also from the engineer who came along to install the additional phone line and therefore would be happy to recommend you to other services/organisations.

I would also like to reiterate the above to Keane who dealt with our new mobile phone contract. He kept me up to date every step of the way and made sure I had a detailed breakdown of options to take to the Executive Committee.

I look forward to speaking to you again in the near future to discuss the installation/transfer to the new building.

All the best, Trudy, Portsmouth Mind

‘Hi Dean, Just to let you know it’s all working. I’m impressed!!
And thank you SCS I never need to speak to BT again!! I cannot believe how easy it was. Thank you.

Julie, Director, Mortgages by the sea

‘SCS have been looking after the telephone system and providing call services for Elite Helicopters since we moved to Goodwood Aerodrome right back in 2001. In all this time we have been provided with what I can only describe as a 1st class and professional service that also comes with what I consider to be a very important factor, a personal and friendly approach.

If we encounter a problem, no matter how big or small, SCS have always responded in a fast and efficient manor, we have an engineer who is familiar with our system and internal wiring layout, we ask for him by name and we get him, he has never failed us yet.

We now have what I consider to be an excellent Music on Hold service that was very reasonably priced compared to others I had been offered. And even though I took a long time to finalise approval for the script for the voice over I was not pressured and everyone concerned was patient with me.

I get between 3 to 4 calls at least a month from other service providers trying to convince me that they can provide cheaper calls, give me a new phone system ‘Free of Charge !!!’ provide a better service etc. etc. etc. I simply tell them this: ‘Thank you very much but. I am very happy with my current supplier, I have no idea if I have a contract in place with them or how long it has to run, they provide the service I want, have never let me down and I am therefore not interested in even considering a change.

Keep up the good work Tony, Spike, Megan and all the others at SCS.

Glenn Curtis, Director, Elite Helicopters, Goodwood, Chichester

'We have recently started using SCS and so far we have been very pleased with their service. Apart from saving us money we have found the staff to be most helpful, efficient and proactive in looking after our interests.'

Michael Healy, Orione Care

‘Since 2005 SCS have supplied us with our line rental and call charges, mobiles, and broadband services. We have received an absolute first class service during this time, and find the staff to be well informed, professional and courteous.
I’ve also recommended the services of SCS to many of the businesses I work with.’

Ben Lloyd, Managing Director, Courier Express Limited

‘We have been with SCS for over 12 years through various stages of our growth and have always found them to be extremely helpful, knowledgeable and friendly in everything that they do. They helped us along the way from our initial start up all the way through the different stages of the growth of our company – initially from a few phones on desks through to a fully integrated phone system. They have always given us good advice on what we really needed and often advised us of a low cost alternative saving us money and in the long run keeping us loyal happy customers. I've recommended SCS to other business associates and I know they have helped them over the years as well. I have to say not many of our suppliers have managed to keep us for over ten years so they must be doing something right for us!’

Steve Cusack, Connects Media

We moved to SCS for our telephone requirements because they employ human beings, and when there is a problem, the humans answer the phone and deal with the problem. This is a marked improvement on our experience with a major British telecommunications business. I would strongly recommend SCS for their knowledge and excellent, efficient and personal service.

Tim Wardle, Petworth House, Leconfield Estates

'We have dealt with SCS for years now and have found the service and advice offered as being second to none. The staff are very helpful and willing to deal with any issues promptly and professionally and I would not hesitate to recommend them, on the rare occasion we have had any glitches or problems this has always been dealt with swiftly and professionally, their competitors may try and prise me away but I'm staying with SCS!'

Shaun Adams, Cooper Adams Estate Agents Sales & Lettings, www.cooper-adams.com

'We have worked with SCS for several years simply because they provide an excellent service with no fuss. They have mastered the art of being proactive without being pushy and are always there to assist. They are a quality team who we enjoy working with'.

John Funnell, Dorking Floors

We switched to SCS in 2000 when we replaced our telephone system, however what we have been most impressed with is the level of service which we have become accustomed to since changing. Being in the Leisure industry we know the importance of good customer service and we are glad we have found a telecommunications company with the same commitment.'

Gareth Hutchinson, Operations Manager, Drusillas Zoo Park

'We have used SCS Telecoms for over 12 years and have never received anything less than a first class service . They installed our Avaya Phone System and on the rare occasion that we have had a problem they have resolved it quickly and efficiently. I would have no hesitation in recommending SCS'.

John Twine, Director, Sovereign Rotating Machines

‘When we were first contacted by SCS we had a number of different telephone suppliers. We quickly realised there was money to be saved, together with increased efficiency in our accounts office. As Colas has grown, SCS has 'easily' accommodated our growth, with thanks to Megan for excellently managing our needs in the ever-changing telecommunications industry.'

Tony Delaney, Associate Director, Colas

‘Managing our group's telecommunications services had previously been a time consuming and frustrating experience involving endless phone calls and being passed from department to department. Since working with SCS we deal with a single point of contact that manages our services in a highly efficient manner and easily accommodates our growth through their flexibility. We look forward to a lasting partnership with SCS for the future.'

James Green IT Manager, The History Press