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Benefits of Premium Hosted IP 

Fully Bundled Features – all the features of a PBX solution at one fixed cost.
Lower Call Costs – free site-to-site calls, plus cheaper rates.
Reduced Line Charges – an access solution provided over a single analogue line.
Complete Flexibility – over handling incoming calls - all your existing numbers can `point` to whichever site you want.
Voicemail – across all sites, with the option of individual voicemail on each handset.
Future Proof Your System – increase or decrease the number of users as required, or add enhanced functionality in minutes rather than hours and offer new employees their own customisable user profile, all under your control.
Number Portability and Flexibility – you can take your number with you regardless of location, or provide a number of full UK area codes from one location.
Easy-to-use Web Interface – one simple platform (accessible online) to manage your entire site's communications, giving you complete control of your phone system.
Robust Business Continuity Solution – in the event of a disaster, services can be instantly moved across to a backup plan that can include diverting calls to different locations without loss of functionality. We will have remote access to your system for minor alterations and diagnostics.
Temporary Sites – quick deployment, no reliance on BT and no long term contracts makes SCS Premium Hosted IP an ideal solution for temporary sites. A fully hosted solution with all the functionality of a traditional telephone system, but without on-site equipment and the associated maintenance.
One Point of Contact – for all your telephone requirements.

Features of Premium Hosted IP

SCS Premium Hosted IP comes with a comprehensive list of features. These features include all items that you would use in a traditional PBX system and include new capabilities that are enhanced by IP Connectivity.

Web-based Customer Self Management – including the ability to create company-wide memory key mapping profiles, configure business hours, add auto attendants, configure incoming call routing, create company directory, add hunt groups, add broadcast groups, add monitor groups, click to dial, and create end-user function specific to that user.

General Handset Features – including the ability to display Caller ID, line selection / in use, login / phone identification service, message waiting indication, programmable keys, soft keys, speakerphone, and phone twinning with mobiles. Additional options such as 'Call Recording' or 'Auto Attendant' can also be activated at the touch of a button.

Personal Features – including the ability to programme speed dial keys, redirect calls back to the auto attendant, forward calls on no answer, forward calls on busy, forward calls to designated colleagues after set number of rings, voicemail, manage your own call flow behaviours, call group login and log out, call hold, call lists, hot desking, park / retrieve, page, speed dial, 3-way conferencing, call transfer, and label printing.

Administrator Features – auto attendant, groups management, call permission, call queuing, company directory, company speed dials, direct dialling, emergency routing override, hunt groups, and music / announcement.